We operate data platforms. Not service desks.
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Managed Services
Building a platform is the shorter half of the job. Running it well is what determines whether the investment holds its value. Circini operates critical data, analytics platforms, the pipelines and models that run on them, so your team can spend its time on what comes next rather than on what broke overnight. This is a specialist data platform service and not general information technology support, and that distinction is deliberate.
What you get
Proactive monitoring
Problems found before the business finds them.
Cost under control
Platform spend managed as a discipline.
Governed change
Release and incident discipline that holds.
Continuous improvement
Measured against agreed service levels.
Our services
Snowflake Managed Services
Expert management of your Snowflake environment, optimising performance and cost reliability. Credit forecasting and warehouse optimisation and quarterly upgrade management included as standard.
Data Platform Operations
Proactive monitoring and management of enterprise data platforms end to end. Pipelines and orchestration and transformation and the reporting that depends on them.
Cloud Operations
Operations across Azure and Amazon Web Services environments, with cost and performance management as a discipline rather than a quarterly surprise.
AI Operations
Operational support for articifical intelligence and machine learning models in production. Model monitoring and performance optimisation and reliable operation under change.
Incident and Release Management
Structured incident response and release governance to minimise disruption and risk. Rapid response and change governance and business continuity.
Service Management
A single accountable service wrapper across incidents and changes and requests, aligned to your existing service management tooling and processes.
Platform Reliability Services
Reliability engineering and service level management to keep critical platforms performing. Performance assurance and continuous improvement against agreed measures.
Inheriting a platform somebody else built?We start every transition with an assessment and we tell you what we find.Request a platform assement |
Why Circini
The team that supports the platform is the team that built it. Continuity from design through to build through run is the difference between a support contract and a partner who already knows why the pipeline was written that way.
Common questions |
Is this an information technology help desk?No. We operate data and analytics platforms and the pipelines and models that run on them. If you need end user support and device management then Circini is not the right supplier for that part of your estate. |
How is it priced?Per ticket or per run rather than per full time equivalent, over a multi year term with a declining price curve across the term. Where we invest in accelerators that lower the cost to serve, that investment appears as a named line rather than hidden inside a rate. |
Do you manage Snowflake credit consumption?Yes. Credit forecasting and consumption monitoring and warehouse optimisation are part of the standard Snowflake managed service, along with quarterly upgrade management. |
Can you support a platform your team did not build?Yes, following a transition period that always starts with a platform assessment. We will tell you what we find, including anything we think is wrong, before we take the service on. |
What are the service levels?Agreed per engagement against your operational reality rather than sold as a published tier. We report against them monthly, and every unit price we quote is presented beside its quality measure. |
Do you support artificial intelligence and machine learning models in production?Yes. Model monitoring and performance optimisation and reliable operation under change, delivered as AI Operations. |
Talk to us about running your platformContact us |